Privacy Policy

1. Introduction

CyberLeadsHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberleadshq.com (the "Site") or use our lead generation services (the "Services").

By using our Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site or Services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, job title, and phone number when you register for our Services or contact us.
• Payment Information: Billing address and payment details processed securely through Stripe. We do not store your full credit card number on our servers.
• Communications: Information you provide when contacting us via email, contact forms, or chat, including your name, email, and message content.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device Information: Browser type, operating system, device type, and IP address.
• Cookies: We use cookies and similar tracking technologies to enhance your experience. See Section 6 for details.

2.3 Business Contact Data

As a B2B lead generation service, we collect and process business contact information of professionals in the cybersecurity industry, including names, job titles, business email addresses, company names, and company sizes. This data is sourced from publicly available business directories, professional networking platforms, and verified data providers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information (confirmations, invoices)
• Send promotional communications (with your consent; you can opt out at any time)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing via Stripe, email delivery, analytics).
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law, regulation, or legal process.
• Protection of Rights: To protect the rights, property, or safety of CyberLeadsHQ, our clients, or others.
• With Your Consent: When you have given us explicit permission to share your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Secure payment processing through PCI-DSS compliant providers (Stripe)
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular data backups with encryption at rest

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for the Site to function properly (session management, security).
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Opt-Out: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email.
• Data Portability: Request your data in a structured, commonly used format.
• Object: Object to processing of your data for direct marketing purposes.

To exercise any of these rights, contact us at marcus@cyberleadshq.com.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business contact data is verified every 90 days and removed if no longer accurate or relevant.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: